High Touch

High Touch is important to our approach. It’s about relationships
and being invested, together, in planning for your success.


Our Retail Experts meet, analyze, problem solve and share feedback from your meetings. While our planning is weighted “bottom up”, starting with the customer, we have a strong interactive component. That means we listen and accept management guidance, based on strategies you and your retail experts are creating.

The figures produced by Management One™ on a monthly basis are very comprehensive, but the most important elements for me are the consultant’s written reports and regular meetings. He analyzes the figures and gives usable feedback which can be acted upon instantly.

Within a year, we have reduced our stock holding by over 40%; we have reduced our forward spends by 30% and we have maintained and exceeded our previous year’s sales, despite closing one of our 3 shops.
— Laura Woodham
Director, Therapy

Our mix of high tech and high touch creates high quality outcomes.