Our retail analysts
Scott Smith
Turning decades of outdoor and specialty retail experience into clear, actionable numbers you can trust.
40+
Experience
Industries Served
POS Experience
Background
Scott's career has always centred on independent retail. He spent 15 years as Operations Manager for a well-known multi-store outdoor retailer in the Canadian Rockies, gaining firsthand experience in the opportunities and challenges retailers face every day. After studying software development, he moved into retail technology and became CEO of Canada's exclusive provider of Retail Pro inventory-control software, building strong relationships with independent retailers across North America.
Those relationships led Scott to discover Management One's retail planning solution. For more than a decade, he has supported retailers as a coach and trusted advisor, helping businesses across a wide range of retail sectors improve their cash flow, inventory management, and decision-making. As a qualified adult trainer, Scott has also trained retailers and developed fellow coaches.
"Honesty, empathy, and a partner for life."
— Scott
“Scott brings a new level of understanding to data analysis and inventory management, and he delivers it in a consistent, fun, and professional way. He is results-oriented, always friendly and engaging, and we are grateful to have him as an honorary member of our own organization.”
“Scott Smith has been an exceptional partner to Kenco attentive, responsive, and always willing to dive deep into our financials and inventory to help us grow. His patience, expertise, and above-and-beyond commitment make him invaluable.”
THE WORKING RELATIONSHIP
What can I expect from Scott?
Open books from the start
Scott asks for transparency about where your business really is not to judge, but because real progress starts with knowing exactly where you stand.
Your monthly deep-dive analysis
Every month, your data is reviewed through Retail ORBIT to build your merchandise plan and cut through the noise to surface what actually matters. No data paralysis concise goals, clear direction.
One session. Action items you can use.
Your monthly meeting covers the plan, the numbers that matter, and a concrete to-do list. Most clients understand their business fundamentally differently within six months.
Let's Chat
No pitch, no obligation.
Just an honest conversation about where your business is today and what's possible when you have the right data and someone who actually cares about your success.