Our retail analysts

Zac Smith

Turning complex retail data into clear, actionable strategy for real growth.

10

Years Hands-On
Experience

Industries Served

Gift/Souvenir Outdoor & Equipment Footwear Women's Boutique Large-Scale Multi-Vertical

POS Experience

Heartland/Global Payments Shopify Lightspeed

Background

Zac helps retailers turn data into action — and action into measurable growth. With roots in retail and an early career as a forestry technician, he brings an uncommon combination of practical experience, analytical discipline, and clear strategic thinking to every client relationship.

He currently advises a portfolio representing nearly a quarter of a billion dollars in annual retail sales, having helped drive more than $50 million in sales growth over the past five years — enabling retailers to operate with stronger inventory performance, healthier cash flow, and greater financial control.

"Strong data, real care, and honest accountability — every step of the way."

— Zac
Zac is like your store’s good friend who celebrates your wins and gently but firmly puts you back on the right track when you’re unsure of the way forward. We’re more confident buyers and profitable retailers because of our relationship!
— Katie Senter — Lilbelle
We’ve had the pleasure of working with Scott and Zac since the very first day Management One was introduced to Canada. They are two of the most caring people we know — their leadership and support have been truly life-changing for our business.
— Dave Carlson — Unlimited Skate and Snow

THE WORKING RELATIONSHIP

What can I expect from Zac?

Open books from the start

Zac asks for transparency about where your business really is — not because he's judging, but because he can't help you get somewhere new without knowing where you actually are.

Your monthly deep-dive analysis

Every month, he reviews your data through Retail ORBIT, builds your merchandise plan, and cuts through the noise to surface what matters. No data paralysis — concise goals, clear direction.

One session. Action items you can use.

Your monthly meeting covers the plan, the numbers that matter, and a concrete to-do list. In six months, most clients understand their business fundamentally differently.

Let's Chat

No pitch, no obligation.

Just an honest conversation about where your business is today and what's possible when you have the right data and someone who actually cares about your success.

Start the Conversation